MCPM Program

Thursday
Sep 09th
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Home Program Modules Module 2: Communication in a Project Environment

Module 2: Personal and Team Communications in a Project Environment

The lack of effective communications management is continuously cited as one of the top 3, if not the first, reason for project failure.  Project Managers and team members often overlook this critical element in an effort to bring the project in ‘on time and on budget’.  All team members need to understand their own communication style and how that style can help or damage the flow of information in a project environment.  Team dynamics; stakeholder confidence and cooperation; requirements gathering and scope definition are just a few of the areas that require good communication skills.  While often viewed as secondary skills, they are critical to your success and will impact the bottom line..

This module covers:

  • Communication styles; characteristics, challenges; tips on identifying and communicating with other styles.
  • Common communication filters in a project environment.
  • The challenge of generational diversity in effective communications.
  • How organizational change requires specific communication management and how to do it.
  • How to Develop a HR Plan; Acquire, Develop and Manage the Project Team.
  • How to Identify Stakeholders; Plan Communications; Distribute Information; Manage Stakeholder expectations and Report Performance.
  • The criticality of effective status reporting and how to do it.
A number of templates and tools will be introduced, including stakeholder analysis, RAM; Information Distribution Matrix; Status reporting.  This module covers off chapters 9 and 10 of the Guide to the Project Management Body of Knowledge, (PMBoK).
 

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RSVP for online info sessions

Thank you for your interest in our online Information session webinars. These sessions are free to everyone and take no more than one hour including Q&A. Once you click on the link below you will sent into a list of online information sessions offered by The Schulich School of Business and all of our partner universities. Please note - there is a separate listing for each monthly webinar for The Masters Certificate in Project Management. Select the webinar you wish to attend. Fill in all required information and the system will automatically email you a confirmation with instructions, including the log-in information for the web portion and the call-in information for the audio portion. All of our information webinars for the Masters Certificate in Project Management are held on the 15th of each month (or the next available business day) at 1pm EST. Feel free to send this page to your colleagues. Click here to register for an information webinar.